Remote Title Production Lead | Process & Team Coach

First American; California (MO); Remote; USD 37,000 - 49,000; Full time

Job summary

First American—a Fortune 100 Best Companies to Work For—is seeking a Lead Title Coordinator to support escrow offices and customers, manage production pipelines, and drive process improvements. The role emphasizes leadership, policy communication, and professional client service.

The candidate should have a High School diploma or equivalent (some college preferred), 4+ years related experience, and strong MS Office and communication skills.

Qualifications

• High School diploma or equivalent; some college preferred.
• 4+ years directly related experience
• Demonstrated leadership capabilities
• Strong MS Office skill set
• Excellent verbal/written communication skills
• Must be able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Leadership skills

Responsibilities

• Provides support to escrow offices and customers. Assist clearing commitment requirements and exceptions; reviewing real estate documents; train less experienced team members.
• Manages and monitors production pipelines and workflows to prioritize and meet service expectations; identify workflow improvements.
• Communicates policy/procedure changes to team members.
• Acts as resource and SME to answer questions and resolve issues.
• Assists in scheduling and coordinating team activities.
• May provide input into hiring and performance appraisals.
• Troubleshoots and guides on a wide range of problems and solutions.

Skills

MS Office

Leadership

Communication

Detail orientation

Education

High School diploma or equivalent

Some college

Job description

First American—a Fortune 100 Best Companies to Work For—is seeking a Lead Title Coordinator to support escrow offices and customers, manage production pipelines, and drive process improvements. The role emphasizes leadership, policy communication, and professional client service.

The candidate should have a High School diploma or equivalent (some college preferred), 4+ years related experience, and strong MS Office and communication skills.