National Title Operations Coordinator

First American; Arizona; Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401k retirement plan

PTO and paid sick leave

Employee stock purchase plan

Job summary

First American is seeking an experienced Title Coordinator to coordinate and track demanding commercial transactions on a national level. The role serves as the main contact between support teams and frontline operations, organizing large multi-site productions and ensuring timely delivery of title and escrow processes.

You will work with cross-functional teams, manage delivery timelines, and support internal clients while improving procedures and training materials.

Qualifications

• 2+ years experience in the Real Estate Industry.
• 2+ years in a Customer Service role.
• Ability to independently prioritize demands and meet deadlines.

Responsibilities

• Organizes large commercial transactions in a fast-paced production environment.
• Establishes and monitors delivery timelines for large commercial multi-site transactions.
• Responds to Title Requests and queries via email, phone, and customer service platform.
• Acts as a point of contact for internal clients and partners.
• Drafts new procedures, policies, and training materials as needed.

Skills

Customer service

Organizational skills

Communication

Attention to detail

Analytical thinking

Microsoft Office

Salesforce experience

Tools

Microsoft Office

Salesforce

Job description

First American is seeking an experienced Title Coordinator to coordinate and track demanding commercial transactions on a national level. The role serves as the main contact between support teams and frontline operations, organizing large multi-site productions and ensuring timely delivery of title and escrow processes.

You will work with cross-functional teams, manage delivery timelines, and support internal clients while improving procedures and training materials.