Senior Thoracic Surgery Scheduling Lead

Massachusetts General Hospital; Boston (MA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Massachusetts General Hospital is seeking a Senior Practice Assistant for the Thoracic Surgery team. The role focuses on coordinating complex patient care, surgical scheduling, and supporting a fast-paced clinical environment to ensure an outstanding patient experience.

Ideal candidates have strong experience with surgical scheduling, insurance authorizations, and EMR systems like Epic. This hybrid position is based in Boston with a 40-hour work week and requires excellent organizational and

Qualifications

• Experience in medical office, specialty practice, or healthcare setting.
• Strong surgical scheduling experience with ability to manage multiple priorities.

Responsibilities

• Coordinate and schedule thoracic surgical procedures, pre-operative testing, and post-operative appointments.
• Obtain insurance authorizations, referrals, and required documentation for surgical care.
• Serve as a key point of contact for patients and families, providing guidance and support throughout the surgical journey.
• Manage physician schedules, maintain patient records, and support day-to-day practice operations.
• Utilize Epic, Patient Gateway, and other electronic systems to coordinate care and maintain accurate information.
• Partner with physicians, nurses, administrative staff, and external providers to ensure seamless care coordination.
• Support billing, financial, and insurance-related processes associated with surgical services.

Skills

Surgical scheduling

Medical office experience

Tools

Epic/OpTime

Patient Gateway

Job description

Massachusetts General Hospital is seeking a Senior Practice Assistant for the Thoracic Surgery team. The role focuses on coordinating complex patient care, surgical scheduling, and supporting a fast-paced clinical environment to ensure an outstanding patient experience.

Ideal candidates have strong experience with surgical scheduling, insurance authorizations, and EMR systems like Epic. This hybrid position is based in Boston with a 40-hour work week and requires excellent organizational and