Senior Territory Field Leader for Regional Growth

Big Bang Enterprises Inc; North Carolina; Hybrid; USD 62,000 - 71,000; Full time

Job summary

T-ROC (The Revenue Optimization Companies) seeks a Senior Territory Field Lead to drive revenue, growth, and consistent field execution across a market while coaching regional TFLs. The role partners with the Regional Manager to provide field guidance, prioritize launches, and improve territory performance.

You will train and onboard TFLs, monitor performance, and accelerate capability building, balancing home-market commitments with regional support while upholding compliant operations.

Qualifications

• Two or more years of sales and client-facing experience.
• Demonstrated success in field execution, sales enablement, partner support, or a comparable role.
• Experience training, coaching, mentoring, or developing peers.
• Strong interpersonal, communication, facilitation, and presentation skills.
• Ability to assess performance, interpret sales results, and translate insights into action.
• Ability to influence without direct authority and maintain clear boundaries in a peer-leadership role.
• Ability to manage competing market and regional priorities in a dynamic environment.
• Willingness to travel within the assigned market and region as business needs require.
• A valid driver’s license and ability to pass a motor vehicle record check.
• Willingness to take and pass a drug test in accordance with applicable state guidelines.

Responsibilities

• Support sales goals: Implement localized sales enablement plans across assigned Agent locations to grow revenue, maximize profitability, and achieve regional sales goals.
• Execute sales support: Strengthen Agent capabilities through product knowledge, skill development, and tailored sales strategies.
• Monitor Agent and channel performance, analyze market factors, and identify opportunities for continuous improvement.
• Build partner relationships: Establish and grow trusted partnerships with existing Agents and develop productive new Agent relationships.
• Advocate for frontline tools: Champion assisted‑sales tools and triage frameworks, including approved point-of-sale support pathways and the Virtual Support Link, to reduce sales‑floor bottlenecks and transaction errors.
• Coordinate field readiness and sales enablement: Partner with Agent leadership to coordinate priority launches, distribute real‑time updates, and support completion of training, incentives, and promotions that improve territory performance.
• Communicate changes and updates: Translate strategic and organizational changes into clear, actionable field guidance so teams understand day‑to‑day impacts and remain prepared.
• Train and onboard: Deliver practical training, reinforcement, and field‑based knowledge sharing for TFLs, including onboarding support for new team members when requested by the Regional Manager.
• Coach and mentor peers: Provide ongoing, developmental coaching and mentorship that build TFL capability, confidence, consistency, and problem‑solving skills.
• Support regional initiatives: Partner with the Regional Manager to plan, launch, and sustain regional priorities, providing added oversight and field‑level guidance to improve execution.
• Promote consistent standards: Model strong field practices, reinforce expectations, identify execution gaps, and share repeatable approaches across markets.
• Surface insights and risks: Consolidate field feedback, recognize trends and barriers, and provide the Regional Manager with timely, fact‑based observations and recommendations.
• Facilitate collaboration: Connect TFLs across the region, encourage peer learning, and help transfer successful practices between markets.
• Protect role clarity: Provide guidance and feedback within the scope set by the Regional Manager; promptly elevate performance, conduct, staffing, or other formal management matters to the Regional Manager.
• Balance priorities: Manage home‑market commitments and dedicated regional‑support time in partnership with the Regional Manager, escalating capacity conflicts early.

Job description

T-ROC (The Revenue Optimization Companies) seeks a Senior Territory Field Lead to drive revenue, growth, and consistent field execution across a market while coaching regional TFLs. The role partners with the Regional Manager to provide field guidance, prioritize launches, and improve territory performance.

You will train and onboard TFLs, monitor performance, and accelerate capability building, balancing home-market commitments with regional support while upholding compliant operations.