Senior Territory Field Enablement Leader

T‑ROC; Knoxville (TN); On-site; USD 60,000 - 69,000; Full time

Job summary

T-ROC in the United States seeks a Senior Territory Field Lead to drive revenue, growth, and profitability across an assigned market. You will coach regional TFLs and support priority initiatives, balancing home-market work with regional support, in partnership with the Regional Manager.

You are a strong communicator who translates strategy into actionable field guidance, leveraging data to identify opportunities and reduce bottlenecks.

Qualifications

• Two or more years of sales and client-facing experience.
• Demonstrated success in field execution, sales enablement, partner support, or a comparable role.
• Experience training, coaching, mentoring, or developing peers.
• Strong interpersonal, communication, facilitation, and presentation skills.
• Ability to assess performance, interpret sales results, and translate insights into action.
• Ability to influence without direct authority and maintain clear boundaries in a peer-leadership role.
• Ability to manage competing market and regional priorities in a dynamic environment.
• Willingness to travel within the assigned market and region as business needs require.
• A valid driver’s license and ability to pass a motor vehicle record check.
• Willingness to take and pass a drug test in accordance with applicable state guidelines.

Responsibilities

• Support sales goals: Implement localized sales enablement plans across assigned Agent locations to grow revenue, maximize profitability, and achieve regional sales goals.
• Execute sales support: Strengthen Agent capabilities through product knowledge, skill development, and tailored sales strategies. Monitor Agent and channel performance, analyze market factors, and identify opportunities for continuous improvement.
• Build partner relationships: Establish and grow trusted partnerships with existing Agents and develop productive new Agent relationships.
• Advocate for frontline tools: Champion assisted-sales tools and triage frameworks, including approved point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
• Coordinate field readiness and sales enablement: Partner with Agent leadership to coordinate priority launches, distribute real-time updates, and support completion of training, incentives, and promotions that improve territory performance.
• Communicate changes and updates: Translate strategic and organizational changes into clear, actionable field guidance so teams understand day-to-day impacts and remain prepared.
• Train and onboard: Deliver practical training, reinforcement, and field-based knowledge sharing for TFLs, including onboarding support for new team members when requested by the Regional Manager.
• Coach and mentor peers: Provide ongoing, developmental coaching and mentorship that build TFL capability, confidence, consistency, and problem-solving skills.
• Support regional initiatives: Partner with the Regional Manager to plan, launch, and sustain regional priorities, providing added oversight and field-level guidance to improve execution.
• Promote consistent standards: Model strong field practices, reinforce expectations, identify execution gaps, and share repeatable approaches across markets.
• Surface insights and risks: Consolidate field feedback, recognize trends and barriers, and provide the Regional Manager with timely, fact-based observations and recommendations.
• Facilitate collaboration: Connect TFLs across the region, encourage peer learning, and help transfer successful practices between markets.
• Protect role clarity: Provide guidance and feedback within the scope set by the Regional Manager; promptly elevate performance, conduct, staffing, or other formal management matters to the Regional Manager.
• Balance priorities: Manage home-market commitments and dedicated regional-support time in partnership with the Regional Manager, escalating capacity conflicts early.

Skills

Sales experience

Field execution

Coaching/mentoring

Interpersonal skills

Communication

Education

Bachelor’s degree

Job description

T-ROC in the United States seeks a Senior Territory Field Lead to drive revenue, growth, and profitability across an assigned market. You will coach regional TFLs and support priority initiatives, balancing home-market work with regional support, in partnership with the Regional Manager.

You are a strong communicator who translates strategy into actionable field guidance, leveraging data to identify opportunities and reduce bottlenecks.