Senior Teller Team Lead

Centennial Bank; Woodville (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Centennial Bank is seeking a Teller Supervisor to ensure efficient teller operations, accurate transactions, and adherence to service quality standards. The role includes supervising tellers, approving transactions, and guiding staff in policy compliance.

Responsibilities include reviewing timecards, reporting branch activity, and training staff. The position may require working at alternative locations within the region and maintaining alertness for safety and compliance requirements.

Qualifications

• Experience supervising a small team of tellers or similar staff.
• Strong cash handling and balancing skills.
• Excellent customer service and communication abilities.

Responsibilities

• Manage teller area to ensure efficiency, speed, and accuracy of transactions.
• Assigns work duties and schedules to tellers.
• Monitor cash limits and coordinate shipments as needed.
• Approve transactions and supervise staff adherence to policies.
• Track branch activity and report teller outages and transactions.
• Review timecards and track attendance; inform supervisor of absences.
• Provide guidance on operational and auditing policies to tellers.
• Support goal setting and attainment, and staff training.

Skills

Supervisory experience

Cash handling

Customer service

Education

High School or GED

Job description

Centennial Bank is seeking a Teller Supervisor to ensure efficient teller operations, accurate transactions, and adherence to service quality standards. The role includes supervising tellers, approving transactions, and guiding staff in policy compliance.

Responsibilities include reviewing timecards, reporting branch activity, and training staff. The position may require working at alternative locations within the region and maintaining alertness for safety and compliance requirements.