Branch Teller Supervisor: Cash, Compliance & Customer Experience

Century Bank; Grand Bay (AL); On-site; USD 22,000 - 30,000; Full time

Job summary

Century Bank is seeking a Teller Supervisor to oversee branch teller operations, ensure accurate cash handling, balance drawers, and support customer service standards. This role emphasizes teamwork, regulatory compliance, and cross-selling banking products to customers.

The ideal candidate will have at least two years of teller experience and strong communication skills, with a focus on maintaining accuracy and customer satisfaction at all times.

Qualifications

• Two years teller experience preferred.
• Excellent verbal and written communication skills.
• Proficiency with computers and keyboard input.
• Good organizational skills.

Responsibilities

• Supervise teller functions at the branch including daily balance reporting.
• Handle deposits, verify cash and endorsements, and issue receipts.
• Maintain adequate cash for the branch and manage vault duties.
• Balance ATM and perform periodic audits for compliance.
• Process cashing and loan payments and issue receipts.
• Cross-sell bank products and refer non-teller issues to appropriate departments.
• Ensure compliance with bank policies and federal regulations.

Skills

Excellent communication

Customer service

Attention to detail

Cash handling

Team collaboration

Education

High school diploma or GED

Some college or technical training

Job description

Century Bank is seeking a Teller Supervisor to oversee branch teller operations, ensure accurate cash handling, balance drawers, and support customer service standards. This role emphasizes teamwork, regulatory compliance, and cross-selling banking products to customers.

The ideal candidate will have at least two years of teller experience and strong communication skills, with a focus on maintaining accuracy and customer satisfaction at all times.