Senior Teller & Branch Operations Lead

Community Bank, N.A.; Town of Cazenovia (NY); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Pension

Tuition reimbursement

Banking discounts

Paid holidays

Paid vacation

Medical insurance

Job summary

Community Bank, N.A. is seeking a Senior Teller to lead teller and transaction operations, coaching frontline staff to deliver exceptional customer service. You will oversee cash operations, vault management, and ensure compliance with bank policies and security standards.

Ideal candidates have 3+ years teller experience, strong interpersonal skills, and a solid knowledge of bank products. The role may require travel to nearby branches to support staffing and service levels.

Qualifications

• High School Diploma or GED required.
• Strong internal knowledge of bank products, services, and procedures.
• Reliable transportation.
• All applicants must be 18 years of age or older.

Responsibilities

• Lead teller and transaction operations, coaching frontline staff for exceptional service.
• Oversee cash operations, vault management, and controls.
• Ensure adherence to policies, security, and cash-handling standards.
• Assist in training new staff and support ongoing skill development.
• Coordinate branch workflow and ensure appropriate coverage.
• Provide support during audits and regulatory reporting.

Skills

Interpersonal skills

Communication

Attention to detail

Judgement

Leadership

Bank products knowledge

Education

High School Diploma or GED

Job description

Community Bank, N.A. is seeking a Senior Teller to lead teller and transaction operations, coaching frontline staff to deliver exceptional customer service. You will oversee cash operations, vault management, and ensure compliance with bank policies and security standards.

Ideal candidates have 3+ years teller experience, strong interpersonal skills, and a solid knowledge of bank products. The role may require travel to nearby branches to support staffing and service levels.