Senior Teller Lead & Client Service Coach

Zions Bancorporation; Palm Springs (CA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health Insurance – Start Day One

Life and Disability Insurance

401(k) with company match

Job summary

California Bank & Trust, a division of Zions Bancorporation, seeks a Lead Client Service Associate (Teller) in Palm Springs, CA. Lead daily teller operations, coach staff, and drive client service excellence to achieve branch goals.

The role requires a high school diploma and 4+ years in banking with strong cash handling and math skills, plus cross-selling bank products and services. Competitive benefits and day-one eligibility apply.

Qualifications

• High School Diploma or equivalent; 4+ years in banking, cashiering, or related experience.
• Expert knowledge of cashiering, balancing, debits and credits.
• Strong math skills to ensure operational accuracy.
• Ability to identify client needs and cross-sell bank products and services.
• Leadership and coaching abilities to guide team members.

Responsibilities

• Lead daily teller operations and client service associates.
• Coach staff and provide on-the-job training.
• Develop action plans with team to meet branch goals.
• Oversee branch activities to protect assets and deliver high-quality service.
• Maintain up-to-date knowledge of bank procedures and workflows.

Skills

Customer service

Leadership

Coaching

Cross-selling

Interpersonal skills

Math proficiency

Education

High School Diploma or equivalent

Tools

Cash handling

Job description

California Bank & Trust, a division of Zions Bancorporation, seeks a Lead Client Service Associate (Teller) in Palm Springs, CA. Lead daily teller operations, coach staff, and drive client service excellence to achieve branch goals.

The role requires a high school diploma and 4+ years in banking with strong cash handling and math skills, plus cross-selling bank products and services. Competitive benefits and day-one eligibility apply.