Teller: Customer-Centric Cash Handling Pro

Westfield Bank; Chicopee (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Westfield Bank is looking for a Teller to join our Retail Banking team in a full-time capacity. You will handle day-to-day transactions, assist customers with inquiries, and support product referrals to meet customer banking needs.

Key duties include balancing cash drawers, maintaining security, and ensuring compliance with BSA/AML and regulatory requirements. This role reports to the Branch Manager and may involve some travel within the branch network.

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of previous cash handling and customer service experience preferred.

Responsibilities

• Adheres to Westfield Bank customer service standards.
• Processes teller transactions and assists customers with inquiries.
• Maintains security of cash drawer and balances at end of day.
• Meets referral goals by recommending bank products to customers.
• Balances ATM and assists with Safe Deposit as needed.
• Completes BSA, AML, and regulatory training as assigned.

Skills

Cash Handling

Customer Service

Education

High School Diploma or GED

Job description

Westfield Bank is looking for a Teller to join our Retail Banking team in a full-time capacity. You will handle day-to-day transactions, assist customers with inquiries, and support product referrals to meet customer banking needs.

Key duties include balancing cash drawers, maintaining security, and ensuring compliance with BSA/AML and regulatory requirements. This role reports to the Branch Manager and may involve some travel within the branch network.