Senior Teller: Elevate Client Service & Banking Growth

First Interstate Bank; Hot Springs (SD); On-site; USD 30,000 - 46,000; Full time

Job summary

First Interstate Bank in Hot Springs, SD, seeks a Senior Teller to handle teller transactions in both lobby and drive-up areas and to deliver outstanding client service. This role involves developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

The position emphasizes accurate cash handling, adherence to dual-control procedures, and strong product knowledge to support the branch’s success and community involvement.

Qualifications

• High School Diploma or GED required.
• 1–3 years in cash handling and customer service.
• Strong math and numerical skills.
• Excellent written and verbal communication.

Responsibilities

• Process deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, and cashier’s checks.
• Provide personalized client service by answering questions and offering solutions.
• Identify cross-sell and referral opportunities to other bank services.
• Maintain confidentiality and adhere to bank policies and procedures.

Skills

Cash handling

Customer service

Communication

CRM systems

Teamwork

Education

High School Diploma or GED

Tools

360View

Job description

First Interstate Bank in Hot Springs, SD, seeks a Senior Teller to handle teller transactions in both lobby and drive-up areas and to deliver outstanding client service. This role involves developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

The position emphasizes accurate cash handling, adherence to dual-control procedures, and strong product knowledge to support the branch’s success and community involvement.