Senior Teller: Client‑Focused Banking Pro

First Interstate Bank; South Dakota; Hybrid; USD 32,000 - 42,000; Full time

Job summary

First Interstate Bank in Hot Springs, SD seeks a Senior Teller to handle daily teller transactions in lobby and drive-up, while building client relationships and promoting bank products. The role emphasizes dual control, accuracy, and high-quality service.

You will process deposits, payments and currency exchanges, support customer inquiries, and participate in referrals to bankers. Prior cash handling and customer service experience is required.

Qualifications

• HS diploma or GED required.
• 1-3 years experience in cash handling or customer service.
• Strong math aptitude and accuracy.
• Excellent written and verbal communication.

Responsibilities

• Processes deposits, loan payments, mortgage and card payments, and currency exchanges.
• Delivers personalized client service in person and by phone.
• Reconciles cash drawer and maintains accurate cash handling.
• Identifies cross-sell opportunities and refers clients to bankers.
• Maintains security and confidentiality; adheres to bank policies and procedures.
• Completes training and participates in community activities.

Skills

Cash handling

Customer service

Math skills

Communication skills

Interpersonal skills

CRM systems

Education

High School Diploma or GED

Tools

CRM systems

Job description

First Interstate Bank in Hot Springs, SD seeks a Senior Teller to handle daily teller transactions in lobby and drive-up, while building client relationships and promoting bank products. The role emphasizes dual control, accuracy, and high-quality service.

You will process deposits, payments and currency exchanges, support customer inquiries, and participate in referrals to bankers. Prior cash handling and customer service experience is required.