Senior Teller — Client Services & Payments

First Interstate Bank; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Child Care

Exercise Reimbursement

Job summary

First Interstate Bank is seeking a Senior Teller to manage daily teller transactions in the lobby and drive-up, delivering outstanding client service and nurturing client relationships. You will recognize referral opportunities and contribute to bank success by handling deposits, payments, and currency exchanges with accuracy and confidentiality.

The role requires 1–3 years in cash handling and customer service, strong math and communication skills, and adherence to bank policies and

Qualifications

• High school diploma or GED required with 1–3 years cash handling and customer service experience.
• Strong math skills, ability to handle confidential information with discretion.
• Excellent written and verbal communication; familiarity with banking procedures.

Responsibilities

• Process daily teller transactions in lobby and drive-up and support dual-control procedures.
• Deliver personalized client service by phone and in person and recognize referral opportunities.
• Process deposits, loan and mortgage payments, and other payments; cash handling and currency exchange.
• Prepare currency transaction reports and handle special requests (statements, check orders, referrals).
• Reconcile cash drawer and maintain secure cash supply; use 360View to record activities and referrals.
• Identify cross-sell opportunities and direct clients to appropriate bankers; maintain client confidentiality.

Skills

Cash Handling

Customer Service

Cross-selling

Bank Systems

Education

High School Diploma or GED

Tools

CRM systems

Job description

First Interstate Bank is seeking a Senior Teller to manage daily teller transactions in the lobby and drive-up, delivering outstanding client service and nurturing client relationships. You will recognize referral opportunities and contribute to bank success by handling deposits, payments, and currency exchanges with accuracy and confidentiality.

The role requires 1–3 years in cash handling and customer service, strong math and communication skills, and adherence to bank policies and