Customer-Centric Bank Teller | Transactions & Service Pro

Berkshire Bank Company; South Hadley Falls (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Beacon Bank in South Hadley, MA is seeking a Teller to serve as the main customer contact, processing financial transactions accurately while delivering an exceptional customer experience and promoting digital banking options. The role requires following bank policies and regulatory requirements, maintaining a balanced cash drawer, and participating in branch initiatives.

High school diploma or equivalent is required; cash handling and customer service experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Cash handling and customer service experience preferred.
• Strong communication and teamwork skills are essential.

Responsibilities

• Process financial transactions, including deposits, withdrawals, and payments.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash accurately and securely in a fast-paced environment.
• Assist with daily branch responsibilities to ensure timely work flow.

Skills

Cash handling

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in South Hadley, MA is seeking a Teller to serve as the main customer contact, processing financial transactions accurately while delivering an exceptional customer experience and promoting digital banking options. The role requires following bank policies and regulatory requirements, maintaining a balanced cash drawer, and participating in branch initiatives.

High school diploma or equivalent is required; cash handling and customer service experience are preferred.