Senior Teller - Client Services & Cross-Sell Lead PTO

First Interstate Bank; Altoona (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

First Interstate Bank's Altoona, IA branch is seeking a Senior Teller to handle daily teller transactions in both the lobby and drive-up locations and to deliver outstanding client service while developing client relationships through referrals.

The role emphasizes accurate cash handling, dual-control procedures, and knowledge of bank products. 1–3 years cash handling and customer service experience, plus a High School Diploma or GED, are required.

Qualifications

• High School Diploma or GED required.
• 1–3 years experience in cash handling and customer service.

Responsibilities

• Provides client account services by processing deposits, loan payments, mortgage payments, credit card payments, escrow payments, cash advances, check cashing, cashier’s checks, proof transactions, and currency exchange.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

CRM systems

Digital platforms

Attention to detail

Education

High School Diploma or GED

Tools

CRM systems

Banking systems

Job description

First Interstate Bank's Altoona, IA branch is seeking a Senior Teller to handle daily teller transactions in both the lobby and drive-up locations and to deliver outstanding client service while developing client relationships through referrals.

The role emphasizes accurate cash handling, dual-control procedures, and knowledge of bank products. 1–3 years cash handling and customer service experience, plus a High School Diploma or GED, are required.