Teller & Customer Service Specialist

First Interstate Bank; Osceola (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank in Osceola, IA is seeking a Teller to handle daily teller transactions in the lobby and drive-up locations and deliver outstanding client service. The role includes developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

Required are a High School Diploma or GED, strong math and communication skills, and the ability to handle confidential information with discretion.

Qualifications

• High School Diploma or GED required; cash handling experience preferred.
• Ability to handle confidential information with discretion; strong math skills.
• Excellent written and verbal communication and attention to detail.

Responsibilities

• Process deposits, loan payments, checks, and cash withdrawals.
• Answer client questions in person or by phone.
• Refer clients to bankers for additional products.
• Record activities and referrals in the 360View system.
• Process credit card applications and special requests.
• Maintain cash drawer and ensure accuracy.
• Follow security procedures and maintain confidentiality.

Skills

Mathematical aptitude

Communication skills

Interpersonal skills

Attention to detail

Confidentiality

Education

High School Diploma or GED

Tools

360View

Job description

First Interstate Bank in Osceola, IA is seeking a Teller to handle daily teller transactions in the lobby and drive-up locations and deliver outstanding client service. The role includes developing and maintaining client relationships by recognizing referral opportunities for additional products and other lines of business.

Required are a High School Diploma or GED, strong math and communication skills, and the ability to handle confidential information with discretion.