Senior Teller & Branch Operations Coach

Community Bank, N.A.; Kingston (Luzerne County); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Senior Teller to lead teller and transaction operations at our Kingston, PA branch. You will guide frontline staff, ensure accurate cash handling, and maintain high standards of customer service and compliance with bank policies.

Responsibilities include overseeing cash operations, vault management, and daily coaching, while supporting account openings, regulatory reporting, and branch-wide effectiveness. Travel to nearby branches may be required.

Qualifications

• Minimum three (3) years of teller experience.
• Strong knowledge of bank products, services, and operations.
• Reliable transportation.
• All applicants must be 18 years of age or older.

Responsibilities

• Lead teller and transaction operations to deliver high-quality service.
• Coach frontline staff and ensure policy compliance.
• Oversee cash operations, vault management, and fraud prevention.
• Assist with account opening and maintenance as needed.
• Prepare regulatory and internal reports; participate in audits.
• Travel to nearby branches may be required to support staffing.

Skills

Customer service

Interpersonal skills

Leadership

Attention to detail

Communication

Education

High School Diploma or GED

Job description

Community Bank, N.A. is seeking a Senior Teller to lead teller and transaction operations at our Kingston, PA branch. You will guide frontline staff, ensure accurate cash handling, and maintain high standards of customer service and compliance with bank policies.

Responsibilities include overseeing cash operations, vault management, and daily coaching, while supporting account openings, regulatory reporting, and branch-wide effectiveness. Travel to nearby branches may be required.