Robotics Teleoperations Lead: Scale Deployments & Ops

TSMG Holding; Milpitas (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

TSMG Holding in Milpitas, CA seeks a Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployments. You will coordinate teleoperators, ensure operational excellence, and liaise with field operations, engineering, and client stakeholders.

This role combines leadership with a passion for emerging tech, with experience in robotics, autonomous systems, or control-room environments.

Qualifications

• Experience in teleoperations, robotics operations, AV operations, drone operations, fleet management, or control-room environments.
• Experience leading operational teams.
• Strong troubleshooting and decision-making skills.
• Excellent communication and reporting abilities.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure compliance with safety and quality standards.
• Escalate technical issues and coordinate resolution.
• Train and mentor new teleoperators.
• Support customer-facing robotics deployments.
• Produce operational reports and performance summaries.

Skills

Operational leadership

Team leadership

Communication

Reporting

Mentoring

Job description

TSMG Holding in Milpitas, CA seeks a Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployments. You will coordinate teleoperators, ensure operational excellence, and liaise with field operations, engineering, and client stakeholders.

This role combines leadership with a passion for emerging tech, with experience in robotics, autonomous systems, or control-room environments.