Senior Technology Support Engineer — On-Site

Piedmont Community College; Yanceyville (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Piedmont Community College in Yanceyville, NC invites applications for a Technology Support Engineer. This on-site role focuses on maintaining, securing, and optimizing the College's technology infrastructure, including endpoint management, AD/M365, and network services.

You will lead projects, automate tasks, and mentor staff to ensure reliable computing across campuses. The ideal candidate has an associate degree in IT or related field and at least three years in technical support or systems

Qualifications

• Associate degree in Information Technology, Computer Science, or related field from an accredited institution; or an equivalent combination of education and experience.
• Minimum of three (3) years of experience in technical support, systems administration, or network operations.
• Demonstrated expertise in Windows desktop management, Microsoft 365 administration, and endpoint security.

Responsibilities

• Serve as a senior technical resource and escalation point for complex issues involving hardware, software, and networked systems.
• Configure, deploy, and manage Windows and macOS devices through enterprise management platforms such as Microsoft Intune, AutoPilot, PDQ Deploy, and AutoElevate.
• Administer Active Directory, Azure AD, and Microsoft 365 services, including identity, access, security, and endpoint configuration policies.
• Support and monitor network connectivity, VLANs, wireless access, and VoIP systems to ensure consistent uptime and performance.
• Collaborate with Information Security to implement cybersecurity controls, maintain GLBA Safeguards compliance, and ensure secure configurations across endpoints.

Skills

Endpoint management

PowerShell

Active Directory

Microsoft 365

TCP/IP networking

Education

Associate degree in Information Technology or related field

Equivalent combination of education and experience

Tools

Intune

PDQ Deploy

AutoPilot

AutoElevate

Job description

Piedmont Community College in Yanceyville, NC invites applications for a Technology Support Engineer. This on-site role focuses on maintaining, securing, and optimizing the College's technology infrastructure, including endpoint management, AD/M365, and network services.

You will lead projects, automate tasks, and mentor staff to ensure reliable computing across campuses. The ideal candidate has an associate degree in IT or related field and at least three years in technical support or systems