Senior Technology Services Strategist & Partner Ecosystem

Edward Jones

Tempe (AZ)

Hybrid

USD 140,000 - 210,000

Full time

3 days ago
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Benefits offered by this job

401k retirement plan
Bonuses and profit sharing
Employee Assistance Program

Job summary

Edward Jones seeks a senior technology services strategist to shape the future of its Digital workforce and service delivery. You will influence senior technology leadership, evaluate vendor ecosystems, and steer sustainable investment in platform-enabled services.

You will lead initiatives across managed services, outsourcing, and platform ecosystems, driving innovation and value realization with cross-functional partners. This role demands strategic vision and concrete governance actions.

Qualifications

  • Bachelor's degree or equivalent experience required.
  • Extensive experience leading technology partner ecosystems across third party workforce services, outsourcing providers, cloud, software, infrastructure, and AI.
  • Proven success delivering large-scale third-party workforce and technology transformation programs.
  • Strong understanding of sourcing, supplier governance, strategic Technology service providers, and technology ecosystem.
  • Staying current on emerging technologies, market trends, and innovation opportunities to inform enterprise strategy.
  • Deep understanding of complex commercial agreements, including MSAs, SOWs, managed services, and strategic partnership frameworks.
  • Experience leading workforce transformation, operating model modernization, and outsourced service delivery strategies.
  • Strong financial and business acumen, including value realization, investment analysis, and performance management.
  • Ability to influence senior executives and align diverse stakeholder groups around strategic outcomes through storytelling.
  • Up to 10% travel.

Responsibilities

  • Serve as a trusted advisor to Digital and business leaders on technology partner strategy, ecosystem design, workforce modernization, and technology investment priorities.
  • Develop and refine technology workforce and service strategies across existing and emerging technology domains in partnership with cross-functional organizations.
  • Identify opportunities to improve service quality, operational resilience, scalability, flexibility, and cost effectiveness.
  • Guide workforce and operating model transformations, including managed services, business process outsourcing, and capability modernization initiatives.
  • Orchestrate collaboration across Architecture, Engineering, Product, Sourcing, Legal, HR, Compliance, Finance, Third-Party Risk, Global Delivery Capabilities, and Technology leadership to align partner capabilities with strategic objectives.

Skills

Technology strategy
Partner ecosystems
Sourcing & governance
Emerging technologies
Commercial agreements
Workforce transformation
Financial acumen
Executive influence
Travel willingness

Education

Bachelor's degree or equivalent experience

Job description

Edward Jones seeks a senior technology services strategist to shape the future of its Digital workforce and service delivery. You will influence senior technology leadership, evaluate vendor ecosystems, and steer sustainable investment in platform-enabled services.

You will lead initiatives across managed services, outsourcing, and platform ecosystems, driving innovation and value realization with cross-functional partners. This role demands strategic vision and concrete governance actions.

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