Senior Technology Account Manager, Higher Education

EAB; Washington, Richmond (District of Columbia, VA); Hybrid; USD 63,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO (paid time off)

401(k) with company matching

Wellness programs

Parental leave

Pre-tax commuter plans

Job summary

EAB seeks a high-impact Commercial / Technology Account Manager to renew and upsell student success technology solutions across higher education partners. You will manage contract portfolios over $4M annually, align with Partner Success, and coordinate with tech and sales teams to optimize services.

You will be based in Washington, DC, Richmond, VA, or remotely within the continental United States, reporting to the Managing Director, Technology Account Management.

Qualifications

• Bachelor’s degree from an accredited college/university is required.
• Ability to communicate effectively with senior executives, orally and in writing.
• Willingness to travel ~30% (plus occasional DC travel if remote).
• Valid U.S. Driver’s License and proven team collaboration experience.
• Minimum 5+ years’ full-time experience in commercial (sales or account management).

Responsibilities

• Develop and maintain knowledge of major higher education players and industry issues.
• Serve as voice of the market, relay partner needs to technology teams and strategize renewals.
• Secure annual renewal of contracts and drive upsell opportunities.
• Own commercial strategy, pricing, and contract terms in collaboration with Deal Desk.
• Maintain renewal pipeline and forecast renewals with accuracy in Salesforce.

Skills

Effective Communication

Travel 30% willingness

Driver's License

Team Collaboration

Commercial/Sales Experience

Account Management

Education

Bachelor's Degree

Job description

EAB seeks a high-impact Commercial / Technology Account Manager to renew and upsell student success technology solutions across higher education partners. You will manage contract portfolios over $4M annually, align with Partner Success, and coordinate with tech and sales teams to optimize services.

You will be based in Washington, DC, Richmond, VA, or remotely within the continental United States, reporting to the Managing Director, Technology Account Management.