Senior Technical Writer — Remote Architecture & Diagrams

PhoenixTeam; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

The Senior Technical Writer at PhoenixTeam will translate complex architectural decisions into clear, well-structured documentation for Salesforce and AWS projects in a CI/CD environment.

You will draft requirements, solution design, and operating models, update diagrams using standard notation, maintain version control, and ensure accessibility compliance for federal clients. This role is fully remote within the United States.

Qualifications

• Bachelor's degree with 3 years of relevant experience, or equivalent combinations.
• Required: writing sample demonstrating ability to translate technical material into clear documentation.
• Required: diagram-based work sample demonstrating ability to read and reproduce technical diagrams.

Responsibilities

• Collaborate with architects and security teams to understand complex technical solutions in CI/CD pipelines.
• Produce and maintain requirements documentation.
• Draft and assemble solution design documentation with narratives and diagrams.
• Create operating model documentation.
• Update and revise architecture diagrams using standard notation.
• Translate technical decisions for technical and non-technical audiences.
• Format and finalize documentation for internal and client reviews.
• Maintain version control in Confluence or similar CMS.
• Ensure Section 508 accessibility compliance.
• Collaborate with stakeholders to capture architecture, requirements, and design decisions.
• Maintain consistency of terminology and formatting across deliverables.

Skills

Technical writing

Diagram interpretation

Editorial excellence

Collaboration

Attention to detail

Education

Bachelor's degree

Associate's degree (in lieu)

High School Diploma (in lieu)

Tools

Visio

Lucidchart

Confluence

Jira

Job description

The Senior Technical Writer at PhoenixTeam will translate complex architectural decisions into clear, well-structured documentation for Salesforce and AWS projects in a CI/CD environment.

You will draft requirements, solution design, and operating models, update diagrams using standard notation, maintain version control, and ensure accessibility compliance for federal clients. This role is fully remote within the United States.