Senior Technical Writer for AI Cybersecurity Docs (Remote)

Madrona Venture Labs; United States; Remote; USD 140,000 - 155,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Self-Managed PTO

Parental leave

Job summary

Dropzone AI is seeking a Senior Technical Writer to own how we explain our platform to security teams and admins. You will partner with product, engineering, customer success, and sales engineering, and report to the Head of Product.

You will craft API references, integration guides, admin docs, and release notes with a docs-as-code mindset. You will work on information architecture, authoring workflows, and a publish-ready documentation set that supports multi-tenant deployments and complex

Qualifications

• 5+ years of technical writing experience for software products with a technical buyer.
• At least 2 years documenting APIs, integrations, or infrastructure-adjacent products.
• Docs-as-code fluency: Git, Markdown, and at least one static documentation framework.

Responsibilities

• Own the documentation platform: information architecture, authoring workflow, review process, publishing, and search.
• Write and maintain integration guides for every supported data source and alert source.
• Write admin and governance documentation for enterprise and MSSP customers: tenant management, access control, API keys, audit trail, and response action authorization.
• Own the API reference and developer-facing docs, keeping generated from source where possible.
• Write release notes that explain changes, benefits, and limitations for customers.

Skills

Technical writing

APIs documentation

Docs-as-code

Editorial judgment

Documentation strategy

Tools

Git

Markdown

Docusaurus / MkDocs / Mintlify

Job description

Dropzone AI is seeking a Senior Technical Writer to own how we explain our platform to security teams and admins. You will partner with product, engineering, customer success, and sales engineering, and report to the Head of Product.

You will craft API references, integration guides, admin docs, and release notes with a docs-as-code mindset. You will work on information architecture, authoring workflows, and a publish-ready documentation set that supports multi-tenant deployments and complex