Technical Writer (Software Documentation & CMMI Compliance)

Ishvara Tech Consulting Pvt Ltd; Delhi Charter Township (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Ishvara Tech Consulting Pvt Ltd in the United States is seeking a highly skilled Technical Writer to create, maintain, and manage all necessary technical documentation for software projects, including RFPs, BRDs, SRS, and CMMI-level artifacts.

You will develop user manuals, knowledge bases, API documentation, and training materials to support end-users and development teams, and collaborate with Product Managers, Developers, and QA to ensure accuracy and usability.

Qualifications

• Experience with SDLC and Agile methodologies.
• Knowledge of CMMI Level 3/5 documentation standards.
• Ability to translate complex technical concepts into clear documents.
• Familiarity with cloud platforms (AWS/Azure/GCP) and DevOps processes.

Responsibilities

• Create and maintain RFPs, BRDs, FRs and SRS.
• Develop WBS, project plans and risk management reports.
• Produce user manuals, API docs, and training materials.
• Ensure documentation follows ISO, CMMI, and Agile/Scrum best practices.
• Collaborate with PMs, developers, and QA to gather technical information.

Skills

SDLC & Agile

Regulatory compliance

Technical communication

Complex concepts translation

Education

Bachelor’s/Master’s in Technical Writing/CS/IT

Tools

Confluence

Microsoft Word

Google Docs

DITA

MadCap Flare

RoboHelp

Job description

Summary

We are looking for a highly skilled Technical Writer who will be responsible for creating, maintaining, and managing all necessary technical documentation for software projects. The ideal candidate should have experience in drafting RFPs, BRDs, SRS, WBS, Project Plans, Monitoring & Control Reports, and CMMI-level documentation. Additionally, they will be responsible for developing user manuals, knowledge bases, API documentation, and training materials to support end-users and development teams.

Job Description

Technical Documentation Development

• Prepare Request for Proposals (RFPs), Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), and Software Requirement Specifications (SRS).
• Create Work Breakdown Structures (WBS), Project Plans, and Risk Management Reports.
• Develop Monitoring & Control Reports, Compliance Documents, and CMMI-Level Process Documentation.
• Maintain up-to-date product roadmaps, technical specifications, and architecture documentation.

User & Developer Documentation

• Write User Manuals, Help Guides, FAQs, and Knowledge Base Articles for software applications.
• Develop API Documentation and Integration Guides for developers.
• Document Release Notes, Change Logs, and Deployment Instructions.

Compliance & Quality Assurance Documentation

• Ensure all documentation follows ISO, CMMI, and Agile/Scrum best practices.
• Work with QA teams to document test cases, test plans, and defect tracking reports.
• Maintain audit trails and compliance reports for internal and external stakeholders.

Collaboration & Knowledge Sharing

• Work closely with Product Managers, Developers, Business Analysts, and QA Teams to gather technical information.
• Conduct training sessions and workshops to educate stakeholders on technical processes.
• Continuously update and optimize documentation for clarity, accuracy, and usability.

Technical Skills

Technical Writing & Documentation Tools

• Confluence, Microsoft Word, Google Docs, DITA, MadCap Flare, RoboHelp

Project Management & Workflow Tools

• Jira, Trello, Asana, Microsoft Project, Monday.com

Diagramming & Visualization

• Lucidchart, Microsoft Visio, Draw.io, Figma

API & Code Documentation

• Postman, Swagger, OpenAPI, ReadMe.io

Version Control & Collaboration

• Git, GitHub, Bitbucket, SharePoint

Testing & Compliance

• TestRail, Selenium, CMMI Compliance Tools

Preferred Qualification

• Strong knowledge of Software Development Life Cycle (SDLC) and Agile methodologies.
• Experience in CMMI Level 3 or 5 documentation standards.
• Ability to translate complex technical concepts into clear and concise documents.
• Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps processes.
• Knowledge of cybersecurity documentation and regulatory compliance.

Education

• Bachelor’s/Master’s degree in Technical Writing, Computer Science, Information Technology, or a related field.

Why Join Us

• Work on challenging and high-impact projects in a fast-paced environment.
• Collaborate with industry-leading software engineers, product managers, and stakeholders.
• Work in a collaborative and innovation-driven environment.
• Continuous learning and career growth opportunities.