Senior Technical Trainer - EV Chargers & Systems

Advanced Charging Technologies, Inc.; Fountain Valley (CA); On-site; USD 118,000 - 175,000; Full time

Job summary

Advanced Charging Technologies, Inc. in California seeks a Lead Technical Trainer to develop, lead, and deliver training programs for ACT-Chargers equipment, software, and service operations.

This role supports internal staff, dealer networks, field service teams, and partners by ensuring safe work practices and high-quality service standards. You will establish scalable training processes, certification programs, and learning content as the company grows, while collaborating with engineering

Qualifications

• Ten or more years of experience in technical training, field service, or technical support.
• Five or more years of leadership or senior trainer experience.
• Experience with EV chargers, electrical systems, industrial equipment, or related technologies.
• Knowledge of AC/DC electrical systems and high-voltage safety.
• Experience developing technical training materials and certification programs.
• Experience in EV charging infrastructure or renewable energy industries.
• Ability to travel up to 50-70% as needed.
• Excellent presentation and communication skills.

Responsibilities

• Lead the development and execution of technical training strategies for ACT-Charger products and Service operations.
• Create standardized onboarding and certification programs for Dealer network and their technicians, installers, and support teams.
• Develop training roadmaps for new product launches, software updates, and field service procedures.
• Manage training schedules, instructor assignments, and training resources.
• Serve as the primary subject matter expert for technical training initiatives.
• Evaluate trainee performance through written testing and practical demonstrations.
• Conduct in-person hands-on training sessions for field service technicians, dealer service teams, customers and fleet operators, installation partners and internal staff.
• Deliver training on material handling and ground equipment charging systems, electrical fundamentals and safety, diagnostics and troubleshooting, firmware and software updates, networking and preventive maintenance.
• Develop and maintain training manuals, certification tests, technical presentations, E-learning modules and safety documentation.
• Update training materials based on engineering changes, field feedback, and warranty trends.
• Work closely with engineering, product management, and service departments to ensure training accuracy.
• Support the growth and performance of the dealer and service partner network.
• Establish technician certification requirements and recertification standards.
• Provide mentorship and coaching to field trainers and technical support personnel.
• Promote OSHA, electrical safety, and lockout/tagout procedures.
• Ensure training complies with industry standards and company safety policies.

Skills

Leadership

Technical instruction

Curriculum development

Troubleshooting

Public speaking

Process development

Cross-functional collaboration

Project coordination

Problem-solving under pressure

Education

Bachelor's degree in Engineering (or related field)

Job description

Advanced Charging Technologies, Inc. in California seeks a Lead Technical Trainer to develop, lead, and deliver training programs for ACT-Chargers equipment, software, and service operations.

This role supports internal staff, dealer networks, field service teams, and partners by ensuring safe work practices and high-quality service standards. You will establish scalable training processes, certification programs, and learning content as the company grows, while collaborating with engineering