Senior Technical Solutions Consultant

Remote Jobs; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

KLD is seeking a Client Solutions Consultant to bridge technical sales and client success. You will lead product demos, proofs of concept, and technical Q&A, acting as the field-facing extension of our product offerings and aligning messaging with Product Marketing.

You will engage in external representation, enablement, and cross-functional collaboration to improve win rates and deal velocity while travel is expected.

Qualifications

• 5+ years of client-facing presentation, demo, or technical sales experience.
• Experience running product demos, POCs, or technical proof points in a sales cycle.
• Strong public speaking and live-demo delivery skills with real-time Q&A.
• Ability to translate technical/product capabilities into business value.
• Comfort using AI tools in daily workflow.
• Familiarity with legal tech or ability to ramp on related workflows.
• Willingness to travel.
• Bachelor's degree or equivalent practical experience.
• Proficiency with core productivity tools and CRM/sales enablement platforms (e.g., Salesforce).

Responsibilities

• Serve as a primary external representative for KLD's product portfolio, leading with core platform capabilities.
• Represent KLD at key industry events, conferences, and client meetings as a technical voice.
• Support strategic account planning and early-stage roadmap conversations with senior technical engagement.
• Act as a subject matter expert for enablement on new products and field feedback to Product.
• Own field readiness for the sales team on product enablement and demo fluency.
• Partner with Product Marketing on messaging alignment and feedback loops.
• Work with Product on roadmap communication and field understanding.
• Surface field feedback back to Product as the voice of the customer.
• Maintain regular alignment with Product on roadmap and feedback.
• Operate within Client Solutions; influence without direct authority over sales/product/delivery.

Skills

Client-facing presentations

Product demos/POCs

Public speaking

Tech-to-business translation

AI tools in workflow

Travel willingness

Education

Bachelor's degree or equivalent

Tools

Salesforce

Microsoft Office

Teams

CRM platforms

Job description

KLD is seeking a Client Solutions Consultant to bridge technical sales and client success. You will lead product demos, proofs of concept, and technical Q&A, acting as the field-facing extension of our product offerings and aligning messaging with Product Marketing.

You will engage in external representation, enablement, and cross-functional collaboration to improve win rates and deal velocity while travel is expected.