Senior Technical Solutions Account Manager

findhelp; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401k & equity grants

Free food and onsite gym

Paid parental leave

Comprehensive insurance 100% company-paid

Job summary

findhelp is seeking a Staff Technical Solutions Account Manager in Madison, Wisconsin to champion customer success and implement technical solutions. You will develop relationships with customers and partners, guide project management, and act as a technical subject matter expert.

Ideal candidates will have over 5 years of relevant experience and excel at communication and problem-solving. This in-office position offers a competitive benefits package and a dynamic working environment.

Qualifications

• 5+ years experience in account management or technical customer support.
• Expert at tailoring communication to different audiences.
• Ability to thrive in ambiguity and take ownership of projects.

Responsibilities

• Develop and maintain customer and partner relationships.
• Guide technical implementations and ensure successful adoption.
• Serve as a technical subject matter expert.

Skills

Communication

Problem-solving

Analytical skills

Project management

Technical knowledge

Job description

findhelp is seeking a Staff Technical Solutions Account Manager in Madison, Wisconsin to champion customer success and implement technical solutions. You will develop relationships with customers and partners, guide project management, and act as a technical subject matter expert.

Ideal candidates will have over 5 years of relevant experience and excel at communication and problem-solving. This in-office position offers a competitive benefits package and a dynamic working environment.