Senior Telecom Account Manager - Growth & Solutions

TDS Telecommunications LLC; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Uncapped commission

Full benefits

Vacation & sick time

Paid holidays

401k match

Discounted services

Ramp-up period

High earnings target

Job summary

TDS Telecommunications LLC in Madison, Wisconsin, seeks a Senior Account Manager to oversee a named commercial base, drive growth, and retain customers. You will expand revenue by selling high-end IP solutions and managing MACD, renewals, and RFP responses.

You will build strategic plans, forecast with CRM, and engage in proactive outreach, including cold calls, to create new opportunities. A strong background in telecom sales and customer relationships is essential.

Qualifications

• 3+ years of customer service experience.
• 3+ years inside or outside sales experience.
• 2+ years of telecommunications experience.
• Must have and maintain a valid driver’s license, insurance, and have access to reliable transportation.

Responsibilities

• Manage existing account base. Meet or exceed the sales and revenue growth goals for services and business systems.
• Identify, contact and build relationships with prospective customers through a combination of telephone and in person cold calls, networking and referrals to obtain appointments.
• Take the lead role and manage customer relationship with named accounts. Handle MACD for named accounts and negotiate customer credits, if needed.
• Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.
• Keep abreast of new business in the area to add to the footprint and provide market relevant business solutions.

Skills

Customer service

Sales experience

Communication skills

Negotiation

Education

Associate or Bachelor Degree in Business Communications, Economics, Engineering or related field

Job description

TDS Telecommunications LLC in Madison, Wisconsin, seeks a Senior Account Manager to oversee a named commercial base, drive growth, and retain customers. You will expand revenue by selling high-end IP solutions and managing MACD, renewals, and RFP responses.

You will build strategic plans, forecast with CRM, and engage in proactive outreach, including cold calls, to create new opportunities. A strong background in telecom sales and customer relationships is essential.