Senior Technical Publications Leader (CCMS/DITA)

Cleaver-Brooks; Milwaukee (WI); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

401(k) match

Tuition assistance

Paid time off and holidays

Job summary

Cleaver-Brooks is seeking a Technical Publications Manager to lead documentation strategy across product lines and ensure high-quality customer-facing materials.

You will partner with Engineering, Product Management, Service, Training, Manufacturing, and Marketing to support new product development and enterprise documentation initiatives. This lead role emphasizes structured content and standardization.

Qualifications

• Bachelor's degree in Technical Communication, Engineering, or equivalent experience.
• 7+ years of technical documentation experience in manufacturing, industrial, or engineering environments.
• Experience leading documentation projects, programs, or teams.
• DITA-based authoring and structured content development.
• Experience working with a CCMS.
• Strong communication, organizational, and project management skills.
• Ability to interpret engineering drawings, schematics, and technical specifications.

Responsibilities

• Lead the Technical Publications function and establish documentation standards, processes, and best practices.
• Manage the development and maintenance of technical publications, including installation, operation, maintenance, and service documentation.
• Own structured authoring and content reuse initiatives within the Heretto CCMS environment.
• Collaborate with engineering teams and subject matter experts to develop accurate technical content.
• Establish content architecture, terminology standards, and publishing workflows.
• Manage documentation priorities, project schedules, and resource planning.
• Drive continuous improvement efforts focused on quality, efficiency, and scalability.

Skills

Technical writing

Project management

Structured content

DITA

CCMS

Communication

Drawings interpretation

Education

Bachelor's degree in Technical Communication

Bachelor's degree in Engineering

Equivalent experience

Tools

Heretto (EasyDITA)

CCMS

Job description

Cleaver-Brooks is seeking a Technical Publications Manager to lead documentation strategy across product lines and ensure high-quality customer-facing materials.

You will partner with Engineering, Product Management, Service, Training, Manufacturing, and Marketing to support new product development and enterprise documentation initiatives. This lead role emphasizes structured content and standardization.