Technical Publications Manager – Industrial CCMS & DITA

Cleaver-Brooks, Inc.; Milwaukee (WI); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Tuition assistance

Paid time off & holidays

Employee discount program

Job summary

Cleaver-Brooks, Inc. is seeking a Technical Publications Manager to lead documentation strategy and governance for multiple product lines. You will drive structured content initiatives, standards, and the delivery of high-quality customer-facing docs.

You will partner with Engineering, Product Management, Service, Training, Manufacturing, and Marketing to support new development, product updates, and enterprise documentation initiatives.

Qualifications

• Bachelor's degree in Technical Communication, Engineering, or related field, or equivalent experience.
• 7+ years of technical documentation experience in manufacturing, industrial, or engineering environment.
• Experience leading documentation projects, programs, or teams.
• DITA-based authoring and structured content development experience.
• Experience with a Component Content Management System (CCMS).
• Strong communication, organizational, and project management skills.
• Ability to interpret engineering drawings, schematics, and technical specifications.

Responsibilities

• Lead the Technical Publications function and establish documentation standards, processes, and best practices.
• Manage the development and maintenance of installation, operation, maintenance, and service documentation.
• Own structured authoring and content reuse initiatives within the Heretto CCMS environment.
• Collaborate with engineering teams and experts to develop accurate technical content.
• Establish content architecture, terminology standards, and publishing workflows.
• Manage documentation priorities, project schedules, and resource planning.
• Drive continuous improvement focused on quality, efficiency, and scalability.

Skills

Leadership

Communication

Process improvement

Cross-functional collaboration

Education

Bachelor's degree in Technical Communication or Engineering

Tools

DITA-based authoring

Heretto (EasyDITA)

CCMS

Job description

Cleaver-Brooks, Inc. is seeking a Technical Publications Manager to lead documentation strategy and governance for multiple product lines. You will drive structured content initiatives, standards, and the delivery of high-quality customer-facing docs.

You will partner with Engineering, Product Management, Service, Training, Manufacturing, and Marketing to support new development, product updates, and enterprise documentation initiatives.