Senior Technical Program Manager: Transformation & Strategy

apply; Alpharetta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

ADP is seeking a Senior Program Manager to lead strategic technology and operational transformation initiatives within Service Operations. This role drives concurrent programs across technology, process, and organizational domains to deliver measurable outcomes and align with business priorities.

The ideal candidate blends program management with technical acumen, partners with product teams, engineers, and operators, and excels at simplifying complexity, managing risks, and driving execution

Qualifications

• Bachelor's degree or equivalent experience.
• 8+ years of program management experience leading complex, cross-functional initiatives.
• Demonstrated ability to manage multiple large-scale workstreams simultaneously.
• Strong understanding of technology platforms, systems integration, and enterprise applications.
• Proven success driving business transformation, process improvement, and organizational change.
• Exceptional communication, stakeholder management, and executive presentation skills.
• Strong analytical, problem-solving, and decision-making abilities.

Responsibilities

• Lead a portfolio of strategic initiatives from planning through implementation and adoption.
• Manage multiple workstreams simultaneously across disparate business and technology domains.
• Develop program roadmaps, governance models, success metrics, and executive-level reporting.
• Proactively identify and manage risks, dependencies, resource constraints, and decision points.
• Drive alignment across stakeholders to ensure successful delivery of business objectives.

Skills

Program management

Stakeholder management

Executive communication

Analytical thinking

Education

Bachelor's degree or equivalent experience

Tools

Cloud platforms

CRM systems

Enterprise applications

Job description

ADP is seeking a Senior Program Manager to lead strategic technology and operational transformation initiatives within Service Operations. This role drives concurrent programs across technology, process, and organizational domains to deliver measurable outcomes and align with business priorities.

The ideal candidate blends program management with technical acumen, partners with product teams, engineers, and operators, and excels at simplifying complexity, managing risks, and driving execution