Strategic Tech & Operations Transformation Lead

ADP, Inc.; Norfolk (VA); On-site; USD 87,000 - 162,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Match

Wellness Program

Disability Insurance

Paid Holidays

Paid Vacation

Volunteer Time Off

Job summary

ADP, Inc. in Virginia seeks a Senior Program Manager to lead strategic technology and operational transformation initiatives within Service Operations, driving multiple programs across tech, process, and organizational domains.

The ideal candidate combines program management with technical acumen to partner with business leaders, product teams, engineers, and stakeholders. They will plan, govern, and deliver measurable business value across initiatives.

Qualifications

• 8+ years of program management experience leading complex, cross-functional initiatives.
• Strong ability to manage multiple large-scale workstreams simultaneously.
• Proven success driving business transformation and process improvement.
• Exceptional communication, stakeholder management, and executive presentation skills.

Responsibilities

• Lead a portfolio of strategic initiatives from planning through implementation and adoption.
• Manage multiple workstreams across diverse business and technology domains.
• Develop program roadmaps, governance models, and executive-level reporting.
• Identify and manage risks, dependencies, and resources.
• Drive alignment to ensure delivery of business objectives.

Skills

Program management

Cross-functional leadership

Stakeholder management

Executive presentation

Risk management

Analytical thinking

Communication

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Cloud platforms

Job description

ADP, Inc. in Virginia seeks a Senior Program Manager to lead strategic technology and operational transformation initiatives within Service Operations, driving multiple programs across tech, process, and organizational domains.

The ideal candidate combines program management with technical acumen to partner with business leaders, product teams, engineers, and stakeholders. They will plan, govern, and deliver measurable business value across initiatives.