Senior Technical Program Manager

Ladders; United States; On-site; USD 146,000 - 225,000; Full time

Benefits offered by this job

Medical coverage

Technology stipend

Food stipend

Lifestyle stipend

Paid time off

Employee stock purchase plan

Remote-first culture

Job summary

Ladders is seeking a Senior Technical Program Manager to lead high-visibility transformation and operational programs in a remote-first environment in the United States.

Collaborate with Product, Engineering, Design, and Analytics to align priorities, manage dependencies, and drive data-driven decisions at scale. The role requires 8+ years of program leadership in a technology setting and a strong FinTech/Payments background is a plus.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 8+ years managing programs, processes, and change in a technology-focused environment.
• Strong technical background with a deep understanding of software development processes.
• Excellent communication, interpersonal, and consulting skills.
• Strong stakeholder management experience with cross-functional teams.
• Track record of implementing frameworks at scale in a remote-friendly culture.
• Prior experience in FinTech, Payments, or Commerce is a plus.

Responsibilities

• Drive complex, multi-disciplinary, and highly visible transformation and operational programs.
• Coordinate and collaborate with cross-functional stakeholders to drive alignment on strategy, priorities, and key decisions.
• Implement lean processes and improve team effectiveness while fostering a culture of continuous improvement.
• Establish data-driven operational frameworks to enhance portfolio performance and influence investment decisions.
• Develop communication strategies to ensure seamless flow of critical information across the organization.
• Partner with cross-functional teams to plan change requirements and manage dependencies.
• Identify systematic inefficiencies and promote transparency, visibility, and accountability across the organization.

Skills

Communication

Stakeholder management

Program management

Remote collaboration

Lean thinking

Education

Bachelor's degree in CS/Engineering or equivalent

Job description

For our client, we are seeking a Senior Technical Program Manager to join the team of a leader in the Finance & Insurance space. This role will lead complex, high-visibility transformation and operational programs that improve how teams execute at scale. The position will partner closely with Product, Engineering, Design, and Analytics to align priorities, manage dependencies, and drive clear decision-making across the organization. It will also establish data-driven frameworks, streamline processes, and strengthen transparency, accountability, and continuous improvement in a remote-first environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $146,000 – $225,000 annually

Responsibilities

• Drive complex, multi-disciplinary, and highly visible transformation and operational programs
• Coordinate and collaborate with cross-functional stakeholders to drive alignment on strategy, priorities, and key decisions
• Implement lean processes and improve team effectiveness while fostering a culture of continuous improvement
• Establish data-driven operational frameworks to enhance portfolio performance and influence investment decisions
• Develop communication strategies to ensure seamless flow of critical information across the organization
• Partner with cross-functional teams to plan change requirements and manage dependencies
• Identify systematic inefficiencies and promote transparency, visibility, and accountability across the organization

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• 8+ years of experience managing programs, processes, and change management in a technology-focused environment
• Strong technical background with a deep understanding of software development processes
• Excellent communication, interpersonal, and consulting skills
• Strong stakeholder management experience with cross-functional teams including Product, Engineering, Design, and Analytics
• Track record of successfully implementing frameworks at scale in a remote-friendly culture
• Prior experience in FinTech, Payments, or Commerce is a plus

Benefits

• 100% subsidized medical coverage for employees and their dependents
• Generous stipends for Technology, Food, and various Lifestyle needs
• Competitive vacation and holiday schedules to encourage work-life balance
• Employee stock purchase plan offering shares at a discount
• Remote-first work culture allowing flexibility in work location

Our client is an equal opportunity employer.