Senior Technical Product & Innovation Lead

EY; Atlanta (GA); Remote; USD 120,000 - 245,000; Full time

Benefits offered by this job

Salary ranges by location

Medical and dental coverage

Pension and 401(k)

Paid time off

Flexible vacation policy

Job summary

EY is seeking a Technical Product & Innovation Manager to shape a product-led talent technology organization. You will define strategy, governance, and roadmaps, and lead Client Zero initiatives to connect user needs with technical delivery across enterprise platforms.

You will partner with demand management to translate validated needs into business cases, user stories, and acceptance criteria, coordinating delivery with Enterprise Technology and partners.

Qualifications

• Relevant experience in technical product management, HR or talent technology, enterprise platforms, digital transformation, product operations, or technology consulting.
• Demonstrated success establishing or maturing a product organization including governance and operating rhythms.
• Experience defining a technology investment strategy and technical roadmap aligning business priorities, architecture, funding, sequencing, capacity, risk, and value realization.
• Experience leading Client Zero, internal-first, pilot, or incubation initiatives through implementation, adoption, measurement, and enterprise scale.
• Experience managing roadmaps and backlogs, leading structured discovery, translating business needs into implementable requirements, and coordinating delivery across business and technical teams.
• Experience with enterprise HR platforms or service-delivery technologies, with ServiceNow, employee portals, case and knowledge management, workflow automation, or comparable platforms preferred.
• Working knowledge of integrations, APIs, data flows, security, privacy, technical debt, testing, release management, and platform lifecycle practices.
• Strong analytical and financial judgment and a bachelor’s degree or equivalent practical experience in a relevant field.

Responsibilities

• Define and implement the talent technology investment strategy and multi-horizon technical roadmap, translating business priorities into sequenced investment choices, modernization pathways, and measurable outcomes.
• Maintain an integrated view of the talent technology inventory, portfolio, demand, delivery capacity, dependencies, technical debt, risk, cost, and value.
• Prepare decision-ready recommendations that balance user value, strategic alignment, feasibility, effort, cost, risk, architectural fit, and expected outcomes.
• Implement practical product governance, operating rhythms, lifecycle standards, ownership, documentation, escalation paths, and decision rights across the portfolio.
• Establish forums that connect strategy, investment decisions, demand, architecture, delivery, risk, and value realization with clear criteria and accountable decisions.
• Track adoption, experience, quality, reliability, efficiency, cost, risk, and realized value and use evidence to recommend scaling, consolidation, or retirement decisions.
• Align Talent leaders, users, product managers, technical teams, vendors, and implementation partners on outcomes, requirements, constraints, quality expectations, and commitments.
• Partner with Demand Management to assess ideas, enhancements, integrations, defects, and modernization opportunities and clarify the problem, users, outcomes, constraints, and success measures.
• Translate validated needs into business cases, process flows, requirements, user stories, acceptance criteria, and decision documentation.
• Coordinate refinement, estimation, dependency management, release planning, prototyping, testing, UAT, launch readiness, and post-launch reviews with Enterprise Technology, Product Managers, and delivery partners.
• Lead Client Zero talent technology initiatives from use-case definition through implementation, adoption, measurement, and readiness for broader scale.
• Evaluate emerging capabilities, including generative AI, agentic workflows, automation, self-service, and platform releases, and move viable opportunities into governed experiments.
• Manage an innovation and enhancement pipeline that advances high-value ideas through discovery, experimentation, launch, stabilization, adoption, and measurement.

Skills

Technical product management

HR technologies

Enterprise platforms

Digital transformation

Roadmapping

Education

Bachelor's degree

Tools

ServiceNow

Employee portals

Job description

EY is seeking a Technical Product & Innovation Manager to shape a product-led talent technology organization. You will define strategy, governance, and roadmaps, and lead Client Zero initiatives to connect user needs with technical delivery across enterprise platforms.

You will partner with demand management to translate validated needs into business cases, user stories, and acceptance criteria, coordinating delivery with Enterprise Technology and partners.