Senior Technical Onboarding Lead (Observability)

Coralogix, inc.; Dallas (TX); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Healthcare benefits

Dental benefits

Mental health benefits

401(k) plan and match

Paid time off

Paid sick time

Job summary

Coralogix, inc. is seeking a Senior Technical Account Manager in Dallas, TX to lead onboarding and ensure rapid time-to-value for customers. You will manage complex integrations, troubleshoot, and translate customer goals into platform usage, collaborating with engineers and executives.

The role emphasizes strong communication, hands-on DevOps experience, and a bilingual (Spanish) advantage. This full-time position offers a competitive OTE and comprehensive benefits within a fast-growing SaaS

Qualifications

• Background in DevOps, cloud, and observability.
• Experience with technical integrations and troubleshooting.
• Strong customer-facing experience with excellent communication.

Responsibilities

• Lead onboarding and implementation for customers, from integrations to trainings.
• Troubleshoot and resolve technical issues; map platform to customer needs.
• Gather requirements and craft artifacts to deliver value and drive adoption.
• Build relationships with technical and executive stakeholders to drive product usage.
• Advocate for customer needs within Coralogix and influence roadmaps.

Skills

DevOps

Cloud

Observability

Customer-facing

Communication

Presentation

Spanish

Programming

Engineering background

SaaS B2B

Education

BSc Computer Science or Engineering

Tools

Java

Go

Python

Job description

Coralogix, inc. is seeking a Senior Technical Account Manager in Dallas, TX to lead onboarding and ensure rapid time-to-value for customers. You will manage complex integrations, troubleshoot, and translate customer goals into platform usage, collaborating with engineers and executives.

The role emphasizes strong communication, hands-on DevOps experience, and a bilingual (Spanish) advantage. This full-time position offers a competitive OTE and comprehensive benefits within a fast-growing SaaS