Senior Technical Deployment Lead, Financial Services

EngineersOfAI; New York, Northern (NY, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Anthropic in New York is seeking a Manager of Technical Deployment for Financial Services to own engagement health across the vertical, set delivery standards, and drive scalable playbooks. You will balance architecture discussions with executive sponsorship while mentoring a team of TDLs and FDEs to ship production AI applications.

This player-coach role requires credibility in client conversations, a track record running enterprise AI deployments, and the ability to influence product

Qualifications

• 8+ years leading enterprise AI/ML delivery.
• 3 years directly managing people who owned delivery outcomes.

Responsibilities

• Hire, develop, and retain a team of Technical Deployment Leads (TDLs) embedded in Financial Services engagements and set a high bar for delivery judgment and technical fluency.
• Manage each TDL directly with regular 1:1s, clear expectations, direct feedback, and a growth plan to build a bench that can run engagements without you.
• Own portfolio health across the vertical, track engagements, intervene when delivery drifts, and run engagement quality reviews.
• Own customer outcomes across the portfolio, maintain executive sponsorship, run steering committees, and represent Anthropic's credibility with senior leaders.
• Make staffing calls for each engagement, matching TDLs and engineers as scope changes.
• Lead the most complex engagements yourself when needed, from delivery plan through production.
• Set the bar for delivery excellence—SOW quality, MVP scoping, and value measurement.
• Codify reusable solution patterns and playbooks to scale the practice; turn field success into delivery infrastructure.
• Partner with Sales to qualify engagements and shape SOWs; align Marketing and Sales on FS go-to-market material and reference cases.
• Run the team's operating rhythm with engagement reviews, knowledge-sharing, escalation support, and integration into the broader cadence.
• Bring field delivery lessons back to Product and Research and represent the vertical in leadership discussions.
• Uphold Anthropic's values as you lead your team and ensure TDLs embody the company's culture.
• Travel to customer sites (25–50% expected).

Job description

Anthropic in New York is seeking a Manager of Technical Deployment for Financial Services to own engagement health across the vertical, set delivery standards, and drive scalable playbooks. You will balance architecture discussions with executive sponsorship while mentoring a team of TDLs and FDEs to ship production AI applications.

This player-coach role requires credibility in client conversations, a track record running enterprise AI deployments, and the ability to influence product