Senior Technical Claims Consultant No-Fault Casualty

Hanover Insurance Group, Inc.; Michigan; Híbrido; USD 110.000 - 140.000; Tempo integral

Resumo da vaga

Hanover Insurance Group, Inc. in Michigan seeks a Technical Consultant, Casualty Claims to manage high-complexity no-fault claims with a focus on coverage analysis, medical bill review, and coordinated settlements, working in a hybrid office-based role.

You will collaborate with legal counsel, SIU, and medical experts, mentor junior staff, and ensure compliance with no-fault statutes while maintaining high professional standards.

Qualificações

• Bachelor’s degree preferred or equivalent experience; typically 5+ years in the claims field.
• Recognized authority in negotiating highly complex claims.
• Strong analytical, negotiation, and decision-making skills.
• Excellent written and verbal communication; handles sensitive issues professionally.
• Maintains organized claim records and prepares detailed reports.
• Deep insurance knowledge and regulatory understanding.
• Independent decision-making and risk analysis.
• Mentors others and contributes to policy development.

Responsabilidades

• Investigate moderate to complex and sensitive claims with thorough analysis.
• Collaborate with internal and external experts to evaluate claims.
• Identify subrogation opportunities and manage disputes through negotiation.
• Set reserves and authorize payments within authority limits; manage litigation budgets.
• Lead cross-functional meetings and communicate complex information clearly.

Conhecimentos

Analytical Reasoning

Customer Centricity

Digital Fluency

Persuasion and Influence

Professional Insurance Acumen

Planning and Execution

Formação

Bachelor’s degree preferred or equivalent experience

Descrição da vaga

Hanover Insurance Group, Inc. in Michigan seeks a Technical Consultant, Casualty Claims to manage high-complexity no-fault claims with a focus on coverage analysis, medical bill review, and coordinated settlements, working in a hybrid office-based role.

You will collaborate with legal counsel, SIU, and medical experts, mentor junior staff, and ensure compliance with no-fault statutes while maintaining high professional standards.