Senior Casualty Claims Technical Consultant

The Hanover Insurance Group; Virginia (MN); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

401K match

Tuition reimbursement

PTO

Holidays

Job summary

The Hanover Insurance Group is seeking aTechnical Claims Consultant, Casualty Claims, to manage moderate to complex casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills and collaboration with legal teams.

You will work across teams to resolve disputes, set reserves and authorize payments, and represent the company in litigation forums while maintaining regulatory standards and protecting customer trust.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Industry designation relevant to the role preferred.
• 5+ years of industry experience and recognized authority in negotiating complex claims.

Responsibilities

• Independently investigate moderate to complex and sensitive claims, ensuring thorough analysis and resolution.
• Collaborate with internal and external experts to evaluate claims and determine validity and value.
• Identify opportunities to transfer risk and pursue subrogation; negotiate and manage litigation.
• Assess and transfer risk; manage suspicious claims and refer to SIU as needed.
• Lead cross-functional meetings and drive consensus on claim resolutions.

Skills

Negotiation

Litigation management

Claim analysis

Regulatory knowledge

Communication

Education

Bachelor’s degree or equivalent experience

Job description

The Hanover Insurance Group is seeking aTechnical Claims Consultant, Casualty Claims, to manage moderate to complex casualty and litigated claims with minimal supervision. This role requires advanced investigative and negotiation skills and collaboration with legal teams.

You will work across teams to resolve disputes, set reserves and authorize payments, and represent the company in litigation forums while maintaining regulatory standards and protecting customer trust.