Remote Senior Claims Technical Director, Casualty Auto

The Hanover Insurance Group; Detroit (MI); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Tuition reimbursement

PTO

Flexible work arrangements

Job summary

The Hanover Insurance Group is seeking a Claims Technical Director Casualty - Auto Liability. This exempt, full-time role can be remote or hybrid, located out of Itasca, IL, Worcester, MA, Syracuse, NY, Howell, MI, or Richmond, VA.

You will lead technical excellence across high‑severity casualty claims and coach handlers through coverage, liability, and litigation decisions. Responsibilities include guiding exposure evaluation, reserving, and negotiation strategy, while collaborating to shape

Qualifications

• 10+ years of casualty claims experience, including complex and high‑exposure claims.
• Bachelor’s degree or equivalent; professional credentials a plus.
• Proven ability to coach claim handlers and influence outcomes.
• Strong analytical and negotiation skills with executive presence.

Responsibilities

• Act as a senior technical resource for complex casualty claims across auto bodily injury, general liability, and high‑exposure lawsuits.
• Coach and collaborate with core liability claim handlers on complex claims.
• Conduct detailed technical reviews to improve liability assessment and litigation strategies.
• Provide guidance on coverage analysis, damages evaluation, and exposure assessment.

Skills

Casualty claims

Leadership

Communication

Exposure analysis

Education

Bachelor’s degree or equivalent

CPCU/AIC/SCLA/JD

Tools

Case management systems

Legal collaboration

Job description

The Hanover Insurance Group is seeking a Claims Technical Director Casualty - Auto Liability. This exempt, full-time role can be remote or hybrid, located out of Itasca, IL, Worcester, MA, Syracuse, NY, Howell, MI, or Richmond, VA.

You will lead technical excellence across high‑severity casualty claims and coach handlers through coverage, liability, and litigation decisions. Responsibilities include guiding exposure evaluation, reserving, and negotiation strategy, while collaborating to shape