Senior Technical Architect — Marketing Cloud & Data AI

Salesforce; New York (NY); On-site; USD 190,750 - 225,150; Full time

Benefits offered by this job

High‑impact pre‑sales

Collaborative team environment

Exposure to Salesforce product areas

Opportunity to shape the future

Mentorship & leadership growth

Job summary

Salesforce is seeking a seasoned Technical Architect for the PACE Solution Engineering organization. You will blend deep product expertise with solution selling across Marketing Cloud, Data Cloud (Data360), and Agentforce to guide trusted architectural decisions and win complex opportunities.

You will partner with Account Executives and cross‑functional teams, translating marketing and data challenges into compelling architectures that drive pipeline and revenue impact.

Qualifications

• 5–7 years of experience in solution architecture, pre‑sales, or enterprise solution delivery.
• Deep hands‑on expertise across Salesforce Marketing Cloud ecosystem, including Marketing Cloud Engagement.
• Strong working knowledge of Data Cloud (Data360) including data ingestion, identity resolution, segmentation, and activation.
• Familiarity with Agentforce and AI‑driven use cases in marketing, sales or customer experience.
• Ability to articulate how modern data management enables AI and agentic applications — connecting data to business outcomes.
• Strong solution selling instincts — comfortable leading discovery, shaping strategy, and influencing decisions at executive level.
• Excellent communication skills across technical, marketing, and executive audiences.

Responsibilities

• Lead customer‑facing technical engagements including discovery, solution architecture, technical strategy, custom demo builds and executive presentations.
• Own the technical win across complex, multi‑product deals spanning Marketing Cloud, Data Cloud, and Agentforce.
• Architect enterprise‑grade solutions at the convergence of marketing technology, data management and AI.
• Design and articulate how Data Cloud serves as the data foundation enabling AI‑driven marketing automation and agentic use cases.
• Apply deep expertise in Agentforce for marketing, including native features and custom agent development, plus optimization workflows.
• Partner in a team‑of‑teams model, enabling broader PACE OU through enablement and reusable assets.
• Contribute to team scale through repeatable solution patterns, demo assets and best practices (40% of role).
• Independently manage your book of business — owning priorities, pipeline, and engagement quality.

Skills

Solution architecture

Pre-sales

Enterprise solution delivery

Salesforce Marketing Cloud

Data Cloud (Data360)

Agentforce

Executive communication

Team collaboration

Job description

Salesforce is seeking a seasoned Technical Architect for the PACE Solution Engineering organization. You will blend deep product expertise with solution selling across Marketing Cloud, Data Cloud (Data360), and Agentforce to guide trusted architectural decisions and win complex opportunities.

You will partner with Account Executives and cross‑functional teams, translating marketing and data challenges into compelling architectures that drive pipeline and revenue impact.