Senior Technical Application Specialist, Upstream

MilliporeSigma; Burlington (MA); On-site; USD 97,000 - 166,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Other perquisites

Job summary

MilliporeSigma seeks a Sr. Technical Application Specialist, Upstream to advance our Upstream business in Cell Lines and Cell Culture Media.

You will collaborate with Account Managers and Field Marketing to adopt new technologies and deliver expert technical presentations to customers, in person or virtually. You will also help develop regional action plans and share customer feedback to influence strategies.

Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or related field
• 5-7+ years of relevant technical experience in life sciences with sales/customer-facing experience
• Fluent in English
• Able to travel 30–50% of the time
• Strong project management skills

Responsibilities

• Engage with customers face-to-face and virtually to present technical information
• Collaborate with Account Managers and Field Marketing to drive adoption of Cell Lines and Cell Culture Media
• Develop and execute regional action plans and identify opportunities for market share growth
• Provide expert technical presentations and support for customer projects
• Share customer feedback with leadership to shape strategies and product offerings

Skills

Fluent English

Project management

Education

Bachelor’s degree in Life Sciences or related field

Master’s or PhD (preferred)

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

The Sr. Technical Application Specialist, Upstream is a key member of the Customer Applications team, playing a vital role in advancing the Upstream business, specifically in Cell Lines, Cell Culture Media, and related offerings. This role leverages deep expertise in Upstream technologies to collaborate with commercial partners and drive the adoption of innovative technologies. By working closely with Account Managers and other Business Partners, the specialist ensures a seamless customer experience, particularly for those testing and trialing products. The role engages with customers both in person and virtually, presenting expertise while addressing their specific needs, and contributes to developing and executing regional action plans alongside Field Marketing and Commercial teams. Additionally, the role acts as a liaison, sharing customer feedback with leadership to shape strategies and product offerings.

Key Accountabilities

• Customer Engagement and Technical Support:
• Collaborate with commercial partners to drive the adoption of Cell Lines, Cell Culture Media, and related products.
• Partner with Process Development Scientists to ensure a seamless customer experience.
• Expertly deliver technical presentations to customers through both face-to-face and virtual interactions.
• Prepare and validate information required for prioritizing customer projects.
• Develop credibility with customers and colleagues, and use all available tools to position the right product within the portfolio to win new business.
• Commercial and Regional Strategy:
  • Develop and implement initiatives to enhance sales in the designated region.
  • Assist Field Marketing and Commercial teams in planning and executing regional action plans.
  • Identify strategic opportunities for market share growth based on customer insights and market dynamics.
  • Act as an ambassador for MilliporeSigma with a collaborative mindset, supporting the broader product range where applicable.

Who You Are

Minimum Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field
• 5-7+ years of relevant technical experience in the life sciences industry along with sales and/or customer-facing experience from prospecting to closure.
• Well-versed in upstream processing of biopharmaceuticals, with experience in biological production, including monoclonal antibodies, VGT, recombinant proteins, plasma, or other therapeutics.
• Demonstrates strong project management skills, adept at managing complex projects with multiple stakeholders.
• Fluent in English
• Ability to travel 30–50% of the time

Preferred Qualifications

• Master’s or PhD
• Demonstrated commercial mindset
• Proven expertise with sterile filtration and virus filtration products, and proficiency in demonstrating their use and implementing them into a biopharmaceutical process.

Role preferably based anywhere in the Northeast, US

Pay Range for this position: $96,500- $166,300. The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!