Senior Technical Application Specialist, Biosafety - Southeast

MilliporeSigma; Burlington (MA); On-site; USD 100,000 - 167,000; Full time

Benefits offered by this job

Health insurance

PTO

Retirement contributions

Job summary

MilliporeSigma is seeking a Customer Applications team member to advance Biosafety business, focusing on aseptic and virus filtration and validation services in your region. You will collaborate with Field Marketing and Commercial teams to present technical solutions and guide customers from trial to adoption.

You’ll work with Process Development Scientists, engage in virtual and in-person meetings, and share customer feedback with leadership to shape products and strategies.

Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or related field.
• 5+ years of relevant technical experience in life sciences with sales and/or customer-facing experience.
• Experience in downstream processing of biopharmaceuticals (e.g., monoclonal antibodies, recombinant proteins, plasma).

Responsibilities

• Collaborate with commercial partners to drive adoption of aseptic and virus filtration technologies.
• Develop and implement initiatives to enhance sales in your region.
• Assist Field Marketing and Commercial teams in planning regional action plans.
• Identify strategic opportunities for market share growth from customer insights and market dynamics.
• Develop credibility with customers and colleagues to position the right product in your portfolio.
• Deliver technical presentations to customers face-to-face and virtually.
• Prepare and validate information for prioritizing customer projects.
• Act as an ambassador for MilliporeSigma and support broader product range.

Skills

Project management

Customer facing

Technical communication

Education

Bachelor’s degree in Life Sciences/ Biotechnology/ Chemical Engineering or related field

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma. Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Location in Southeast US; North Carolina preferred.

Your Role

As a key member of the Customer Applications team, you will play a vital role in advancing our Biosafety business, specifically aseptic filtration, virus filtration and validation services. You will leverage your expertise in downstream technologies to collaborate with commercial partners and drive the adoption of our innovative technologies. Your strategic insights will be essential in developing initiatives that enhance Biosafety sales within your designated region. By working closely with Process Development Scientists, you will ensure a seamless customer experience, particularly for those testing and trialing our products.

Your understanding of market dynamics and customer needs will enable you to identify strategic opportunities for growth. You will engage with customers both in person and virtually, presenting our expertise while addressing their specific needs. Your contributions will extend to developing and executing regional action plans alongside Field Marketing and Commercial teams. Additionally, you will act as a liaison, sharing customer feedback with leadership to shape our strategies and product offerings.

Your Responsibilities

• Collaborate with commercial partners to drive the adoption of aseptic and virus filtration technologies
• Develop and implement initiatives to enhance sales in your region
• Assist Field Marketing and Commercial teams in planning and executing regional action plans
• Identify strategic opportunities for market share growth based on customer insights and market dynamics
• Develop credibility with customers and colleagues, and use all available tools to position the right product within your portfolio to win new business
• Expertly deliver technical presentations to customers through both face-to-face and virtual interactions
• Prepare and validate information required for prioritizing customer projects
• Act as an ambassador for MilliporeSigma with a collaborative mindset, supporting the broader product range where applicable

Who You Are

Minimum Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field;
• 5+ years of relevant technical experience in the life sciences industry along with sales and/or customer facing experience from prospecting to closure
• You are well-versed in downstream processing of biopharmaceuticals, with experience in biological production, including monoclonal antibodies, VGT, recombinant proteins, plasma and other therapeutics
• You demonstrate strong project management skills, adept at managing complex projects with stakeholders
• 20-30% travel

Preferred Qualifications

• Masters or PHD is preferred
• You exhibit a customer-focused mindset, coupled with digital agility and proactive, action-oriented behavior.
• You have proven expertise with sterile filtration and virus filtration products, and are proficient with demonstrating their use and implementing them into a biopharmaceutical process
• You possess excellent communication skills, both verbal and written, enabling you to build strategic relationships effectively

Pay Range for this position: $100,400-167,300

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!