Senior Technical Application Specialist, TFF/Clarification - Southeast

MilliporeSigma; Burlington (MA); On-site; USD 100,400 - 167,300; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Job summary

MilliporeSigma is seeking a senior Customer Applications specialist to advance Tangential Flow Filtration and Clarification technologies in the Southeast US, with a preference for North Carolina. You will partner with commercial teams to grow regional sales and ensure a seamless customer experience from trial to adoption.

You will collaborate with Process Development Scientists and Field Marketing, deliver technical presentations both in person and virtually, and translate customer feedback into

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, Chemical Engineering, or related field.
• 5+ years of life sciences industry experience with sales or customer facing responsibilities.
• Experience in downstream processing of biopharmaceuticals.
• Strong project management skills; able to manage complex stakeholder projects.
• Willingness to travel 20–30%.

Responsibilities

• Collaborate with commercial partners to drive the adoption of TFF/Clarification technologies.
• Develop regional sales initiatives and action plans with Field Marketing.
• Partner with Process Development Scientists to ensure a seamless customer experience.
• Deliver technical presentations face-to-face and virtually.
• Identify strategic opportunities for market share growth based on customer insights.
• Act as an ambassador for MilliporeSigma and relay customer feedback to leadership.

Skills

Sales experience

Customer facing

Downstream processing

Project management

Biopharma experience

Education

Bachelor's degree in Life Sciences

Master's or PhD preferred

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Location is Southeast US; North Carolina preferred.

Your Role

As a key member of the Customer Applications team, you will play a vital role in advancing our Tangential Flow Filtration and Clarification businesses. You will leverage your expertise in downstream technologies to collaborate with commercial partners and drive the adoption of our innovative technologies. Your strategic insights will be essential in developing initiatives that enhance sales within your designated region. By working closely with Account Managers and Process Development Scientists, you will ensure seamless customer experience, particularly for those testing and trialing our products.

Your understanding of market dynamics and customer needs will enable you to identify strategic opportunities for growth. You will engage with customers both in person and virtually, presenting our expertise while addressing their specific needs. Your contributions will extend to developing and executing regional action plans alongside Field Marketing and Commercial teams. Additionally, you will act as a liaison, sharing customer feedback with leadership to shape our strategies and product offerings.

Key Responsibilities

• Collaborate with commercial partners to drive the adoption of TFF/Clarification technologies
• Develop and implement initiatives to enhance TFF/Clarification sales in your region
• Partner with Process Development Scientists to ensure a seamless customer experience
• Assist Field Marketing and Commercial teams in planning and executing regional action plans
• Identify strategic opportunities for market share growth based on customer insights and market dynamics
• Develop credibility with customers and colleagues, and use all available tools to position the right product within your portfolio to win new business
• Expertly deliver technical presentations to customers through both face-to-face and virtual interactions
• Prepare and validate information required for prioritizing customer projects
• Act as an ambassador for MilliporeSigma with a collaborative mindset, supporting the broader product range where applicable

Minimum Qualifications

Who You Are:

• Bachelors degree in Life Sciences, Biotechnology, Chemical Engineering, or a related field
• 5+ years of relevant technical experience in the life sciences industry, along with sales and/or customer facing experience from prospecting to closureWell-versed in downstream processing of biopharmaceuticals, with experience in biological production, including monoclonal antibodies, VGT, recombinant proteins, plasma and other therapeutics
• Demonstrate strong project management skills, adept at managing complex projects with stakeholders
• 20-30% travel

Preferred Qualifications

• Masters or PHD is preferred
• Exhibit a customer-focused mindset, coupled with digital agility and proactive, action-oriented behavior
• Proven expertise with clarification and tangential flow filtration products, and are proficient in demonstrating their use and implementing them into a biopharmaceutical process
• Strong communication skills, both verbal and written, enabling you to build strategic relationships effectively

Pay Range for this position: $100,400-167,300

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job‑related factors. Position may be eligible for sales or performance‑based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!