Senior Technical Account Manager - Postgres & AI (Remote)

EDB; Santa Fe (NM); Remote; USD 110,000 - 170,000; Full time

Job summary

EDB is hiring a Technical Account Manager (TAM) for US. The TAM builds post‑sales relationships with large customers, serves as a technical advisor, and drives successful Postgres and AI outcomes. You’ll act as the primary technical contact across EDB, guiding architecture, troubleshooting, and strategy.

Expect to travel up to 25% and collaborate with senior leadership, product, and delivery teams to maximize Postgres value and promote best practices across the customer base.

Qualifications

• At least five years hands-on experience with Postgres, Oracle, DB2 or MS SQL Server.
• Advanced technical skills in data management platforms, operating systems, cloud technologies, and technical architecture.
• Knowledgeable about data analytics and AI/ML concepts.
• Experience with Kubernetes.
• Excellent analytical skills regarding technical and project management issues.
• Good understanding of strategic sales process.
• Well-developed organizational skills with ability to manage competing client demands.
• Excellent communications and interpersonal skills, including ability to interact with CxO level personnel.
• Bachelor/Masters degree in Information Technology / Computer science or equivalent training preferred.

Responsibilities

• Establish a close working relationship with the customer’s senior technical leadership team and become their trusted advisor.
• Help EDB customers maximize the value of their Postgres investment.
• Assist EDB customers to develop and deploy Postgres strategies.
• Provide technical leadership for the customer's major Postgres initiatives (possible solutions consulting, architecture guidance, and project management).
• Maintain current functional and technical knowledge of the entire EDB product line.
• Provide clear and constructive product feedback to EDB’s product management teams based on customer requirements.
• Help to document best practices in developing and deploying EDB solutions.
• Function as a front‑line technical resource for 'best practice' and informal customer questions.
• Travel up to 25% of the time as required.

Skills

Postgres expertise

CxO communication

Sales process understanding

Analytical thinking

Education

Bachelor's or Master's in Information Technology / Computer Science

Tools

Kubernetes

Cloud technologies

AI/ML concepts

Job description

EDB is hiring a Technical Account Manager (TAM) for US. The TAM builds post‑sales relationships with large customers, serves as a technical advisor, and drives successful Postgres and AI outcomes. You’ll act as the primary technical contact across EDB, guiding architecture, troubleshooting, and strategy.

Expect to travel up to 25% and collaborate with senior leadership, product, and delivery teams to maximize Postgres value and promote best practices across the customer base.