Senior Technical Account Manager, Federal

QLYS_US Qualys, Inc.; Virginia; In loco; USD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

Qualys, Inc. in the United States seeks a Technical Account Manager (TAM) to lead post‑sales collaboration with US Federal customers. You will articulate complex security concepts to both technical and leadership audiences, manage technical issues across accounts, and foster executive relationships.

The role supports multiple time zones and travel as needed. You will drive technical support, identify new opportunities, translate customer needs to Product/Engineering, and deliver compelling

Competenze

• Self-motivated with strong knowledge in technical security and enterprise security.
• Familiar with Federal Compliance issues such as FedRAMP, STIGs, FIPS.
• Excellent written and oral communication; comfortable with travel.

Mansioni

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business related issues
• Deliver high-level and detailed technical sales presentations
• Attend conferences, seminars, etc

Conoscenze

Technical security

Security assessment

Configuration auditing

Network security

Indicators of compromise

DAST

Endpoint security

IaaS security

Formazione

Bachelor's degree or equivalent experience

Descrizione del lavoro

Technical Account Manager (TAM)

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with US Federal customers. The TAM must be able to articulate the company's technology and product positioning to both technical and leadership personnel. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain technical relationships with technical & executive level contacts for assigned accounts. This position is open to candidates based in the central, mountain and pacific time zones.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical best practices and business related issues
• Deliver high-level and detailed technical sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in the technical security space: security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security & other enterprise security solutions.
• Knowledge in variety of Federal Compliance issues a plus: FedRAMP, STIGs, FIPs.
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFIs, RFPs
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
• Organized and analytical, able to eliminate technical sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• Technical security experience in the Federal space to include system integrators a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.