Senior Technical Account Manager – Enterprise Implementations

Career-Mover; Boise (ID); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Benefits and potential equity

Inclusive work culture

Job summary

A leading software firm in Boise seeks an experienced Customer Success Manager to guide customers through the implementation of its products. The role focuses on building long-term relationships and ensuring customer satisfaction while managing complex projects. Ideal candidates will have 7-10 years of experience in IT service or account management and relevant certifications. This position offers a competitive compensation package, including benefits and potential equity, within a diverse work culture.

Qualifications

• 7-10 years of experience in enterprise implementation or account management.
• Strong understanding of Oracle products and services.
• Relevant certifications like ITIL, PMP, or Prince2 are a plus.

Responsibilities

• Guide and support customers during the implementation of Oracle's products.
• Build long-term relationships with key customer contacts.
• Manage complex projects including cost, resources, and risk management.

Skills

Enterprise implementation

IT service management

Project management

Account management

Strong communication skills

Job description

A leading software firm in Boise seeks an experienced Customer Success Manager to guide customers through the implementation of its products. The role focuses on building long-term relationships and ensuring customer satisfaction while managing complex projects. Ideal candidates will have 7-10 years of experience in IT service or account management and relevant certifications. This position offers a competitive compensation package, including benefits and potential equity, within a diverse work culture.