Senior Technical Implementation & Accounts Lead

Everlywell; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work environment

Health and wellness benefits

Job summary

A leading digital health company in Austin is seeking a Senior Technical Implementation & Accounts Manager to oversee enterprise client relationships and drive program adoption. This role demands expertise in account management and technical solutions, ensuring seamless implementation of services. Candidates should bring 5-8 years of experience in relevant fields, a strong understanding of clinical workflows, and excellent communication skills to connect with various stakeholders. This position combines strategic oversight with hands-on implementation in a hybrid work environment.

Qualifications

• 5-8+ years of experience in Technical Account Management or related fields in healthcare.
• Strong understanding of clinical workflows and care delivery models.
• Excellent communication skills and ability to simplify complex concepts.

Responsibilities

• Serve as the primary post-sale partner for enterprise clients.
• Translate client requirements into platform configurations.
• Monitor account health and drive action plans to optimize performance.

Skills

Client management

Technical solutioning

Communication

Project management

Data analysis

Education

Bachelor’s degree in science, healthcare, engineering, or related field

Tools

Healthcare technology platforms (e.g., EMRs, labs)

Job description

A leading digital health company in Austin is seeking a Senior Technical Implementation & Accounts Manager to oversee enterprise client relationships and drive program adoption. This role demands expertise in account management and technical solutions, ensuring seamless implementation of services. Candidates should bring 5-8 years of experience in relevant fields, a strong understanding of clinical workflows, and excellent communication skills to connect with various stakeholders. This position combines strategic oversight with hands-on implementation in a hybrid work environment.