Enterprise TAM — AI Automation & Platform Health

n8n; Denver (CO); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Equity ownership

Remote-first culture

401(k) with 4% match (US)

Job summary

n8n is the open workflow orchestration platform empowering AI-driven automation. As the Technical Account leadership for top-tier customers, you will own technical success, guiding deployments, architecture, and operational excellence across complex environments.

You will partner with Sales, Support, Product, and Engineering to reduce risk, improve platform health, and drive long-term adoption. This role emphasizes remote-first collaboration across regions and customer ecosystems.

Qualifications

• Technical account leadership in TAM/solutions architect roles.
• Deep understanding of cloud infra, distributed systems, APIs, integrations, and platform ops.
• Production troubleshooting in large-scale environments.
• Clear technical communication for both tech and business stakeholders.
• Strong stakeholder management and cross-functional collaboration.
• Hands-on DevOps experience with Docker, Kubernetes, and cloud deployments.

Responsibilities

• Own the technical success of a portfolio of top-tier customers.
• Lead the handoff from Sales Engineering to ensure continuity.
• Build relationships with architects, platform owners, and engineering leaders.
• Assess deployments for scalability, reliability, and performance risks.
• Provide strategic recommendations for platform improvements and architecture changes.
• Guide customers on automation and workflow best practices affecting performance.
• Oversee escalations and coordinate with Support, Product, Engineering, and CS.
• Share insights with Product/Engineering to improve platform outcomes.

Skills

Technical leadership

Infrastructure expertise

Troubleshooting

Technical communication

Stakeholder mgmt

Cross-functional collaboration

DevOps (Docker/K8s)

Tools

Docker

Kubernetes

Cloud environments

Self-hosted deployments

Job description

n8n is the open workflow orchestration platform empowering AI-driven automation. As the Technical Account leadership for top-tier customers, you will own technical success, guiding deployments, architecture, and operational excellence across complex environments.

You will partner with Sales, Support, Product, and Engineering to reduce risk, improve platform health, and drive long-term adoption. This role emphasizes remote-first collaboration across regions and customer ecosystems.