Senior Technical Account Manager — AI & Automation (Remote)

HelpfulRemote; Northern (KY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

HelpfulRemote is seeking a strategic partner and technical advisor to customers using ClickUp, owning the full post-sales lifecycle from onboarding through adoption, expansion, and renewals. You will lead implementation and training, map workflows, and design AI-driven automations and agents to drive measurable value.

In this remote, United States-based role, you will monitor account health, collaborate with Sales, Product, and Support, and guide customers across multi-stakeholder programs to

Qualifications

• Strong technical acumen with ClickUp or similar platforms.
• Experience with automation logic and integrations.
• Hands-on familiarity with AI agents and agentic tools.
• Consultative discovery skills and process design experience.

Responsibilities

• Own the full post-sales lifecycle from onboarding to renewal and expansion.
• Lead implementation and training for customers.
• Map customer workflows to optimize adoption and time-to-value.
• Build and deploy AI-driven automations and agents.
• Monitor account health and risk, and drive proactive expansion.
• Collaborate with Sales, Product and Support to enable measurable outcomes.

Skills

ClickUp expertise

Automation experience

AI agent familiarity

Consultative discovery

Tools

ClickUp

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Make.com

Job description

HelpfulRemote is seeking a strategic partner and technical advisor to customers using ClickUp, owning the full post-sales lifecycle from onboarding through adoption, expansion, and renewals. You will lead implementation and training, map workflows, and design AI-driven automations and agents to drive measurable value.

In this remote, United States-based role, you will monitor account health, collaborate with Sales, Product, and Support, and guide customers across multi-stakeholder programs to