Senior Technical Account Manager – Strategic Services ClickUp

HelpfulRemote; Northern (KY); Hybrid; USD 100,000 - 140,000; Full time

Job summary

HelpfulRemote is seeking a strategic partner and technical advisor to customers using ClickUp, owning the full post-sales lifecycle from onboarding through adoption, expansion, and renewals. You will lead implementation and training, map workflows, and design AI-driven automations and agents to drive measurable value.

In this remote, United States-based role, you will monitor account health, collaborate with Sales, Product, and Support, and guide customers across multi-stakeholder programs to

Qualifications

• Strong technical acumen with ClickUp or similar platforms.
• Experience with automation logic and integrations.
• Hands-on familiarity with AI agents and agentic tools.
• Consultative discovery skills and process design experience.

Responsibilities

• Own the full post-sales lifecycle from onboarding to renewal and expansion.
• Lead implementation and training for customers.
• Map customer workflows to optimize adoption and time-to-value.
• Build and deploy AI-driven automations and agents.
• Monitor account health and risk, and drive proactive expansion.
• Collaborate with Sales, Product and Support to enable measurable outcomes.

Skills

ClickUp expertise

Automation experience

AI agent familiarity

Consultative discovery

Tools

ClickUp

Claude

n8n

Make.com

Job description

This role acts as a strategic partner and technical advisor to customers using ClickUp, owning the full post-sales lifecycle from onboarding through adoption, expansion, and renewals. Responsibilities include leading implementation and training, mapping workflows, building AI-driven automations and agents, monitoring account health, and collaborating with Sales, Product, and Support to ensure customers achieve measurable value.

Candidates should have strong technical acumen with ClickUp or similar platforms, experience with automation logic, integrations, and AI agent functionality, and hands-on familiarity with agentic tools such as Claude, n8n, or make.com. The role also requires consultative discovery skills, process design experience, and the ability to manage complex, multi-stakeholder customer programs.

This is a full-time position open to candidates based in the United States, performed remotely.